Creator Mundi Help | Ordering & Shipping

Product Care

• How do I take care of the Bronze Art pieces ?

Ordering

• How do I find what I'm looking for?
  
• I found what I was looking for. Now what?
  
• How do I place my order?
  
• I can't find an item on your site. What do I do?
  
• Can I order by phone?
  
• How do I change or cancel an item?
  
• Do you charge sales tax?
  
• What is the minimum purchase?
  
• Are all of your items in stock?
  
• Do you offer discounts?

Out of Stock Items

• What if an item I order is out of stock?
  
• Will out of stock items come back?
  
• Can I pre-order something that's out of stock?

Gifts

• Can I drop-ship a gift?
  

Payment Options

• Is it safe to use my credit card for purchases?
  
• What credit cards do you accept?
  
• Do I have to pay sales tax?
  

Shipping

• How much does shipping cost?
  
• What are my shipping options?
  
• I need something in a hurry. What are my options?
  
• How do I know if there is a surcharge?
  
• How do you handle big items?
  
• Do you ship outside the United States?
  
• Can I ship a gift to someone?
  

Order Tracking

• How can I track my order?
  
• Has my order shipped yet?
  
• When will my order arrive?
  
• Where is my order?
  

Returns and Exchanges

• My package arrived damaged. What should I do?
  
• What's your return policy?
  
• How do I return or exchange an item?
  
• How do I return or exchange a gift?
  
• I returned an item, but I have not yet received a credit .
  
• I returned an item, but didn't receive full credit. Why?
  

Contacting Us

• How do I contact Creator Mundi?
• How do I get a catalog?
• Can I carry these items in my own store?

About Creator Mundi

• What does "Creator Mundi" mean?
• How did Creator Mundi come to be?
• Where is your store located?
• Do stores in my area carry Creator Mundi items?

Privacy & Security

Guarantee