Comments Off on I returned an item, but I didn’t receive full credit. Why?
Creator Mundi will refund the original payment method used, less shipping and gift wrapping charges. If you purchased from our site using a promotion, coupon or discount, you will only receive a credit for the percentage of the total that you actually paid. For example, if you used a $5 OFF coupon on a purchase that totaled $30, you will only receive a credit for $25. You can expect your refund or exchange within 2 weeks from the time we receive your return in good condition. For credit card orders, please allow one to two statements for your credit to appear. A refund may not be possible if a returned item is lost or damaged during shipment. Please be sure to securely package any items being returned and to use an insured courier such as UPS, FedEx, or USPS. We STRONGLY recommend that you insure the package. This protects you in case the shipment is damaged or lost in transit. Creator Mundi is not responsible for lost or damaged items.