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All orders are processed within 1-2 business days of order receipt. For orders placed online, all customers will receive an automatically-generated order receipt upon order placement. This serves as confirmation that we have received your order. For orders placed by e-mail or fax, we will respond within the business day with confirmation that we received your order. When your order ships, you will receive an e-mail with the invoice attached and a FedEx or USPS tracking number.